VOLUNTEER CODE OF CONDUCT

The B.A.A.'s Expectations Of All Volunteers

Through every interaction you have with each of our constituents, as a B.A.A. volunteer, you play a powerful role in fostering a sense of belonging and community. All volunteers are expected to treat every person you come in to contact with, with dignity, respect and care.   

• Conduct yourself as a friendly, responsible, informative, and respectful community representative of the B.A.A. to ensure a positive experience for all race participants and spectators.  
• Treat everyone with respect and dignity. The B.A.A. is committed to creating diverse, equitable and inclusive event experiences.  
• Volunteers must not discriminate against any individual or group based on their race, ethnic background, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 
• The use of profane, insulting, harassing, or otherwise offensive language while volunteering will not be tolerated.  
• Possession or use of drugs, alcohol, tobacco products and other prohibited items are not permissible during your volunteer shift at any B.A.A. event.   
• Weapons are prohibited at all times at B.A.A. events. 
• Follow the instructions of your Team Captain, Event Staff, Race Officials and Public Safety, unless these instructions violate this Code of Conduct.  
• Volunteers must be 18 years or older on the date of their assignment.   
• Volunteers must wear the uniform provided to them by the B.A.A. at all times during their shift.  
• Volunteers may not bring pets (other than service animals), children, or guests to their assignment. 
• Volunteers must carry a government-issued photo I.D. at all times during their assignment and should be prepared to present it to public safety officials and security personnel upon request. 
• All bags are subject to search by public safety officials and security personnel.  
• Theft of B.A.A. property is prohibited, and proper authorities will be notified if theft occurs.  
• Do not bring valuables with you to your assignment. The B.A.A. is not responsible for damaged, lost, or stolen items.  
• Taking photos/videos of or with professional athletes during your assignment is strictly prohibited. 

Volunteers who violate the B.A.A.’s Volunteer Code of Conduct and Expectations may be asked to leave their assignment and may not be eligible to volunteer at future B.A.A. events.  

Report any incident that may violate this Volunteer Code of Conduct to proper B.A.A. personnel including your Team Captain or B.A.A. Staff on-site. Behavioral incidents can also be reported to volunteer@baa.org.