Volunteer and Community Associate (2025, Temporary) 

ANTICIPATED TIMELINE: JANUARY TO JUNE 2025
ABOUT THE BOSTON ATHLETIC ASSOCIATION 

The Boston Athletic Association (B.A.A.) is a non-profit organization with a mission to promote a healthy lifestyle through sports, especially running. The B.A.A. is committed to a world where all people can access and benefit from running and an active lifestyle. The B.A.A. advances its mission and vision by organizing mass-participatory running events such as the Boston Marathon, creating or supporting community fitness events, and sponsoring a running club that serves the greater Boston area.

ABOUT THE ROLE 

Reporting to the B.A.A.’s Senior Manager of Community Programs and Events, the Temporary Volunteer Associate will provide capacity to volunteer initiatives in the lead up to and during the weekend of the 129th Boston Marathon. This is a temporary, part-time role, with varied hours per week, and concentrated shifts for certain activities, such as Boston Volunteer Jacket Packing (three days in mid-March) and over Boston Marathon race weekend. This role has the opportunity to positively impact communities we serve, and help bring a celebratory, solutions-oriented approach to the events in which they participate.

RESPONSIBILITIES 
Volunteer Program
  • Provide customer service to current and potential B.A.A. Volunteers
    • Respond to general email inquiries sent to volunteer@baa.org
    • Document, relay, and respond to voicemails
  • Lead medical credential checking for Boston Marathon
  • Assist with the creation of education and training materials for Boston Marathon Volunteers
  • Support Volunteer Recognition initiatives
  • Lead volunteer check-in locations on race weekend
  • Support special projects, including those listed below:
    • Boston Marathon Volunteer Jacket Packing (3 days in mid-March)- Support the counting, packing, and organizing of 12,000 volunteer jackets with Volunteer Program team
    • Boston Marathon Volunteer Materials Packing (3 days in the beginning in March)- Support the counting, packing, and organizing of materials for 9,500 volunteers with Volunteer Program team
Community Programs 
  • Assist with event preparation for community events such as the Invitational Mile, Neighborhood Fitness Series and more.
  • Attend operational meetings on event logistics.
  • Invitational Miles
    • Manage administrative tasks for recruitment for Invitational Miles including coach outreach, participant form completion, and participant bios/headshots.
    • Coordinate uniform pick up for Invitational Miles.
    • Lead participant check-in on race day for Invitational Miles.
  • Relay Challenge
    • Manage coach outreach and recruitment pre-event.
    • Lead on-site logistics including coach check-in, shirt and medal distribution, and  coordination with Mass Track and Field Officials.
WHO WE’RE LOOKING FOR 

There are innumerable ways to learn, grow and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.

  • Experience volunteering at the Boston Marathon preferred and/or knowledge of the Boston Marathon and the B.A.A.
  • Understanding of and experience working in sports-related environments.
  • Excellent customer service skills, including the ability to effectively serve a wide variety of stakeholders.
  • Strong communication (written and verbal), as well as organizational skills.
  • Ability to think quickly and decisively in response to sudden-changing events/activities, both in the office and in the field.
  • Proficient in Microsoft 365 programs. Salesforce skills preferred, though not required.
  • Ability to multi-task, willingness to work non-traditional hours and various weekends when required.
WORK EXPECTATIONS AT B.A.A 

We are a hands-on team and seek employees who are passionate about our work and service to our community and sport. The Temporary Volunteer and Community Associate role is temporary, part-time position. The role will require working some weekends and evenings. There will be longer work hours surrounding event production and the Boston Marathon. Limited local travel required.

REQUIRED AVAILABILITY 
Month Estimated Hours Per Week
January 5-10 Hours
February 5-10 Hours
March 20 Hours (includes jacket packing)
April 20 Hours (includes jacket packing)
May 5 Hours
June 5 Hours
  • Admin. work can be done on a flexible schedule, such as after hours
  • 1-3 hours of virtual weekly meetings during business hours with B.A.A. Staff
  • In Person business hours/weekend requirements:
    • 6 days in March for Packing Projects (estimating either March 5-7, March 11-13, or March 18-20 will be packing days)
    • Race Week in April (Thursday – Monday, all day – long hours)
    • Boston 10K (June 22nd)
HOW TO APPLY 

To apply to this position, please prepare a resume and cover letter to the attention of the B.A.A. Human Resources team and submit your materials to Opportunities Opportunities@baa.org.

The B.A.A. is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status or any other status protected by applicable law.